Key Account Officer – Speedaf Express Nigeria
Job Description
Speedaf Express Nigeria is seeking applications from qualified professionals for the position of Key Account Officer. The role is designed for individuals eager to build a long-term career in logistics account management and commercial operations.
Speedaf Express operates an extensive express logistics network focused on reducing end-to-end delivery costs. The Key Account Officer will oversee client accounts, drive service level compliance, and maintain overall customer satisfaction.
Responsibilities
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Oversee daily operations and service delivery for assigned corporate accounts.
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Monitor service-level agreements (SLAs), account performance, and client satisfaction metrics.
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Resolve client complaints promptly and identify opportunities to retain and expand existing business.
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Prepare periodic account activity statements, revenue tracking reports, and feedback summaries.
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Coordinate with internal operations and dispatch teams to ensure timely delivery services.
Requirements
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Hold a BA, BSc, or HND qualification in Business, Supply Chain, Social Sciences, or a related field.
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Possess 2 to 3 years of experience in key account management, sales, or customer success.
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Demonstrate proficiency with Microsoft Office applications and CRM tools.
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Exhibit strong organizational skills, attention to detail, and ability to work under pressure.
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Possess exceptional negotiation, relationship management, and problem-solving abilities.
Benefits
Successful applicants can expect:
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Direct involvement in Nigeria’s expanding express logistics sector.
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Opportunities for career advancement within key account management and operations.
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Competitive compensation package and performance incentives.
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Exposure to multinational logistics operations and supply chain management.
Deadline
20 November 2026
Application Method
Interested and qualified candidates should apply via email or online submission:
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Review requirements to ensure your experience matches the 2–3 year criteria.
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Prepare a clear, tailored CV highlighting your client management achievements.
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Send your resume to
recruitment@speedaf.combefore November 20, 2026.